eBiz Analysis 2 articles
Topic
AI
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The source of truth — what AI agents mean for eBiz (and your group)
The people predicting the end of software are confusing two different things: the screen your users click, and the system underneath. Anyone can build a new screen. Replacing what sits beneath it is something else entirely.
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Why we never documented eBiz — and what changed
For twenty-five years the knowledge lived in people's heads, answered one email at a time. AI changed that equation twice over: it made comprehensive documentation possible, then gave it a second audience.